What's the difference between ground and whole bean?

Whole bean coffee stays fresh longer because less of it is exposed to air. Grind it right before brewing for the best cup. If you don't have a grinder, choose Ground on the product page.

How fresh is your coffee?

Our coffee is roasted in Colombia and reaches us in the US about a week after roasting. Coffee on a grocery store shelf is typically roasted three to six months before you buy it.

What is the washed process?

After picking, coffee cherries are processed to remove the fruit.

The washed method removes the fruit right away, then ferments the bean in clean water for 24 to 36 hours before drying. That gives a cleaner, brighter cup, which is why our coffee tastes like citrus and dark chocolate instead of a generic roast.

Where does your coffee come from?

Our beans come from La Lucia and La Esperanza, two family farms in Caldas, part of Colombia's Coffee Triangle. Both farms have been in our family for over 50 years. Luis and Juan import directly, so nobody in the middle adds weeks to the trip.

How should I store my coffee?

Keep the bag sealed in an airtight container, away from light and heat. Use it within 3 to 4 weeks of opening for the best flavor.

Do you offer subscriptions?

Yes. The Coffee Club sends a 1 lb bag every month at 10% off, ground or whole bean. Choose Subscribe on the product page.

You can pause, skip a month, or cancel from your account.

What is your return policy?

Coffee is a consumable, so we can't accept returns. If your bag arrives damaged or something isn't right, email sales@riosdeoro.com with your order number and a photo, and we'll make it right.

How long does shipping take?

We ship within 3 business days of your order. Standard delivery takes 5 to 7 business days after shipping, so most orders arrive within 1 to 2 weeks. US orders of $40 or more ship free.